Privacy Policy for Click & Grow Official mobile application

PRIVACY STATEMENT

This Privacy Policy describes how your personal information is collected, used, and shared when you use the Click & Grow mobile application (the “App”).

PERSONAL INFORMATION WE COLLECT AND OPERATE

When you use the App, we automatically collect certain information about your device, including information about your mobile device’s type and model, and software version, IP address. We refer to this automatically-collected information as “Device Information”. This information is stored in log files of the infrastructure of services that the App uses.

When you add gardens, plants and other objects in the App, all this information is stored in our information system. We refer to this information as “Product Information”. Together with other personal information that you specify when registering or updating your profile, e.g. your name, your e-mail address and any other data, this information is stored in databases of the infrastructure of services that the App uses.

When you use social login (Google, Meta, Apple) to log into the App then the following information is used from your Google account:
- Unique user identifier– used to associate you with your personal info on social login provider;
- E-mail address – used to log in to the app and to send requested e-mails (such as „forgot password” and newsletter if you have consented to it);
- Profile – your name is used to personalize in-app content and communications for you.

“Personal Information” in this Privacy Policy means also Device Information and Product Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Personal Information to:
- Communicate with you;
- Screen usage of our products for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us improve and optimize our App (for example, by analyzing how our customers interact with the App and what leads to any potential unexpected behavior of the App).

NOTIFICATIONS

Based on our business interests, we send informational notifications reminding customers about their gardens, plants and other products used in the App. You can disable the App’s notifications at any time from your device’s notifications settings.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://adssettings.google.com/
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Pinterest: https://help.pinterest.com/en/articles/personalization-and-data

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

YOUR RIGHTS

We are dedicated to ensuring that Personal Information Processing is fair and transparent and all persons’ rights arising under applicable laws are always ensured. In particular, you have: the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise any of these rights, please contact our Customer Support at info@clickandgrow.com. You also have the ability to delete your account and related Personal Information directly within the Click and Grow App by Removing your account.

Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through any of our sales channels), or otherwise to pursue our legitimate business interests listed above. Additionally, for EU citizens, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you add Personal Information in the App, we will maintain your Personal Information for our records until you keep your account active or request us to delete your account and related Personal Information as described above.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@clickandgrow.com or by mail using the details provided below:

Click & Grow EU

[Re: Privacy Compliance Officer]

Paju tn 2-3,
50603, Tartu
Estonia