Win Back Your Order Giveaway – Official Rules

NO PURCHASE IS NECESSARY TO ENTER OR WIN. MAKING A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. A PURCHASE AFFECTS ONLY THE FORM OF THE PRIZE, AS DESCRIBED IN SECTION 3.

1. Promotion description

The Win Back Your Order Giveaway ("Giveaway") begins on November 11, 2026 at 09:00 AM ET and ends on November 30, 2026 at 11:59 PM ET (the "Promotion Period").

The sponsor of this Giveaway is Click & Grow LLC ("Sponsor"). By participating in the Giveaway, each Entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Sponsor, which shall be final and binding in all respects. Sponsor is responsible for the collection, submission and processing of Entries and the overall administration of the Giveaway. Entrants should look solely to Sponsor with any questions, comments or problems related to the Giveaway. Sponsor may be reached by email at support@clickandgrow.com during the Promotion Period.

2. Eligibility

Open to legal residents of the United States of America (the fifty (50) states and the District of Columbia), Canada, the United Kingdom and the member states of the European Union who are 18 years of age or older, or the age of majority in their jurisdiction of residence if higher, at the time of entry (the "Entrant"). Employees of Sponsor and members of their immediate families or households are not eligible. Void where prohibited by law.

3. Prize

Giveaway Prize: One (1) winner will be selected each week of the Promotion Period. The prize depends on whether the winner placed a Qualifying Order:

• Winner with a Qualifying Order: Sponsor will refund the total amount paid for the winner's Qualifying Order, up to a maximum of €500, excluding (shipping costs, taxes and gift card purchases). The refund will be issued to the original payment method within 30 days of the winner returning the Prize Claim Documents.
• Winner without a Qualifying Order: The winner will receive a Click & Grow gift card worth €25.

A "Qualifying Order" is an order placed by the Entrant on eu.clickandgrow.com during the Promotion Period using the same email address submitted with the Entry. If the Entrant placed more than one order during the Promotion Period, the order with the highest value will be the Qualifying Order. If a Qualifying Order is cancelled, returned or refunded in whole or in part before the prize is awarded, the refund will be based on the amount the winner finally paid. Prizes cannot be transferred or substituted by the winner. Sponsor reserves the right in its sole and absolute discretion to award a substitute prize of equal or greater value if a prize described in these Official Rules cannot be awarded, in whole or in part, for any reason. The ARV of the prize represents Sponsor's good faith determination. That determination is final and binding and cannot be appealed. Receiving the prize does not affect the winner's rights under Sponsor's standard warranty and return policy for products in the Qualifying Order.

This Giveaway is open to legal residents of the United States of America, Canada, the United Kingdom and the member states of the European Union, and prizes will only be awarded to winners residing in said locations. Prize amounts are stated in euros; winners outside the euro area will receive the equivalent value in the currency of their Qualifying Order or local currency. Any taxes, duties, fees and surcharges that apply to a prize under the laws of the winner's country, state, province or local jurisdiction are the sole responsibility of the prize winner, except where applicable law requires Sponsor to pay them. Failure to comply with the Official Rules will result in forfeiture of the prize.

4. How to enter

To enter the Giveaway during the Promotion Period, visit eu.clickandgrow.com and complete the Giveaway pop-up form by signing up with a valid email address and/or mobile phone number and submitting the form. By signing up, participants expressly consent to receive marketing emails and/or SMS messages from Click & Grow. Consent to receive marketing communications is a condition of entry. Participants may withdraw their consent and unsubscribe from such communications at any time without affecting their participation in the Giveaway. Message and data rates may apply to SMS messages.

Limit one (1) prize per person. Automated or robotic Entries submitted by individuals or organizations will be disqualified. Any attempt by Entrant to obtain more than the stated number of Entries by using multiple/different email addresses, identities, registrations, logins or any other methods, including, but not limited to, commercial contest/giveaway subscription notification and/or entering services, will void Entrant's Entries and that Entrant may be disqualified. Final eligibility for the award of any prize is subject to eligibility verification as set forth below. Sponsor's database clock will be the official timekeeper for this Giveaway.

5. Winner selection

One (1) winner will be selected each week of the Promotion Period in a random drawing from among all eligible Entries received. Each drawing will be conducted approximately [3] days after the end of the respective week by Sponsor or its designated representatives, whose decisions are final. Odds of winning will vary depending on the number of eligible Entries received.

6. Winner notification

Each weekly winner will be notified by email, using the contact details provided in the Entry, approximately 3 days after the random drawing. The potential winner must accept the prize by email as directed by Sponsor within one 1 week of notification. Sponsor is not responsible for any delay or failure to receive notification for any reason, including inactive email account(s), technical difficulties associated therewith, or winner's failure to adequately monitor any email account.

Any winner notification not responded to or returned as undeliverable may result in prize forfeiture. The potential prize winner may be required to sign and return an affidavit of eligibility and release of liability, and a Publicity Release (collectively "the Prize Claim Documents"). No substitution or transfer of a prize is permitted except by Sponsor.

7. Privacy

Any personal information supplied by you will be subject to the privacy policy of the Sponsor posted at https://eu.clickandgrow.com/policies/privacy-policy. By entering the Giveaway, you grant Sponsor permission to use your email address, phone number and order information to administer the Giveaway, verify Qualifying Orders and fulfill the prize, including use in a publicly available Winners list.

8. Limitation of liability

Sponsor assumes no responsibility or liability for (a) any incorrect or inaccurate entry information, or for any faulty or failed electronic data transmissions; (b) any unauthorized access to, or theft, destruction or alteration of entries at any point in the operation of this Giveaway; (c) any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, camera, computers or providers utilized in any aspect of the operation of the Giveaway; (d) inaccessibility or unavailability of any network or wireless service, the Internet or website or any combination thereof; (e) suspended or discontinued Internet, wireless or landline phone service; or (f) any injury or damage to participant's or to any other person's computer or mobile device which may be related to or resulting from any attempt to participate in the Giveaway.

If, for any reason, the Giveaway is not capable of running as planned for reasons which may include without limitation, infection by computer virus, tampering, unauthorized intervention, fraud, technical failures, or any other causes which may corrupt or affect the administration, security, fairness, integrity or proper conduct of this Giveaway, the Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the Giveaway in whole or in part. In such an event, Sponsor shall immediately suspend all drawings and prize awards, and Sponsor reserves the right to award any remaining prizes (up to the total ARV as set forth in these Official Rules) in a manner deemed fair and equitable by Sponsor. Sponsor and Released Parties shall not have any further liability to any participant in connection with the Giveaway.

9. Winner list / Official Rules

To obtain a copy of the Winner List or a copy of these Official Rules, send your request along with a stamped, self-addressed envelope to Click & Grow LLC, cc: Win Back Your Order Giveaway, at Narva mnt 9, 51009 Tartu, Estonia, or email support@clickandgrow.com.

10. Sponsor

Click & Grow LLC
Narva mnt 9
51009 Tartu
Estonia
support@clickandgrow.com